The term "gig economy" describes a labor market where jobs are short-term,
task-based, and often facilitated through digital platforms. These "gig"
workers-also referred to as platform workers-operate more as freelancers or
independent contractors than traditional employees[1]. This allows for
flexibility and autonomy, but lacks the protections offered by standard
employment, such as social security, health insurance, or guaranteed minimum
wage.[2] For example, if I hire a painter to paint my door, the painter is
working for me only for that task and isn't my permanent employee.
Similarly,
when we book a ride on Uber, the driver provides a service for that specific
trip but isn't a full-time employee of Uber. Instead, the driver is considered a
gig worker, working independently and only getting paid for each completed ride,
without the benefits and security regular employees typically have.
India's gig economy has expanded dramatically, with platforms like Uber, Zomato,
Swiggy, UrbanClap (now Urban Company), and Ola leading the charge. These
companies offer convenient, on-demand services for consumers while creating
earning opportunities for millions of gig workers. Indian companies such as
Dunzo, Rapido, and Housejoy are also thriving in this space, particularly in
urban areas where demand for fast services continues to grow. According to a
report by the Boston Consulting Group[3], India's gig economy is estimated to
employ over 15 million workers by the end of 2024, with significant growth in
sectors like transportation, food delivery, and personal services.
The legal landscape for gig work in India is evolving. While gig workers are
essential to the digital economy, they have historically not[4] been covered
under most employment laws, such as the Minimum Wages Act, 1948[5], or the
Payment of Wages Act, 1936[6]. In 2021, the Indian Federation of App-based
Transport Workers (IFAT) filed a public interest litigation in the Supreme
Court, seeking social security benefits for gig workers. The case argued that
these workers should be classified as "unorganised workers" under the
Unorganised Workers' Social Security Act, 2008, allowing them access to
essential benefits. IFAT contended that gig workers face exploitation due to the
absence of employment contracts and formal employer-employee relationships,
which app companies avoid by classifying themselves as "aggregators."[7]
The PIL
raised fundamental constitutional concerns, stating that excluding gig workers
from social security protections violates their rights under Article 21 (right
to life and personal liberty) and Article 14 (right to equality) of the Indian
Constitution. Additionally, IFAT referenced the United Kingdom's Supreme Court
ruling[8] that classified Uber drivers as workers with rights, implying a
similar need for such recognition in India
Under the Code on Wages, 2019[9], the definition of a "worker" is provided in
Section 2(k). It states:
"Worker" means any person (except an apprentice as defined under clause (aa) of
section 2 of the Apprentices Act, 1961) employed in any industry to do any
manual, unskilled, skilled, technical, operational, clerical, or supervisory
work for hire or reward, whether the terms of employment be express or implied,
and includes working journalists and sales promotion employees, but does not
include any such person-
- who is employed mainly in a managerial or administrative capacity; or
- who is employed in a supervisory capacity drawing wage exceeding such
amount as may be notified by the appropriate Government from time to time."
[10]
This definition is central to determining eligibility for benefits and
protections under the Code, as it clarifies that only individuals performing
specific types of work are recognized as "workers" with entitlements, while
those in managerial or high-earning supervisory roles may not fall under this
category.
Under the Code on Social Security, 2020[11], the definition of a "gig worker" is
provided in Section 2(35). It states:
"
Gig worker" means a person who performs work or participates in a work
arrangement and earns from such activities outside of a traditional
employer-employee relationship.
This definition marks a significant step in recognizing the unique status of gig
workers, who operate independently of conventional employment structures and
often engage with digital platforms to provide services or complete tasks[12].
This classification aims to extend certain social security benefits, though full
implementation and specific benefits are still under development.
The definition
of "gig worker"[13], while progressive, presents several key issues:
- Ambiguity in Scope: The definition lacks specific criteria for
what constitutes "gig work," which can lead to inconsistent interpretations.
Since the term "gig work" can cover a wide range of jobs, from ride-sharing
drivers to freelance writers, the definition needs clearer boundaries to
help determine who qualifies for protections.[14] For example, A freelance
photographer hired for a wedding may technically be classified as a gig
worker, but it's unclear if this fits the intent of the Code, as their work
does not align with digital platform-based services like Uber or Swiggy. The scope of what qualifies as gig
work needs to be specified for clarity, especially in terms of job types beyond
platform-based services.
- Overlap with Platform Workers: The Code defines both "gig
workers" and "platform workers," with considerable overlap between these
categories. Platform workers are defined as those who work through digital
platforms, which also applies to many gig workers, creating potential
confusion over eligibility for benefits and how these terms should be
applied.
- Lack of Employment Relationship: Gig workers are outside
traditional employment relationships, which complicates their eligibility
for typical labor protections such as minimum wage, health benefits, and job
security. This omission limits their access to social security schemes and
leaves them without a legal safety net in terms of wages and working
conditions.
- Unclear Benefit Funding: The Code allows the government to create
social security schemes for gig workers but doesn't specify how these
schemes will be funded. For example, If a delivery rider is entitled to
social security benefits under the Code, it's not clear who should
contribute to these benefits-Uber, the
rider, or the government. For instance, there is no defined model for sharing
the financial responsibility for accident insurance, which leaves gig workers
without guaranteed support in case of injury.
- Exclusion of Self-employed Gig Workers: Many gig workers are
classified as independent contractors or self-employed, which could exclude
them from social security coverage. If a gig worker is not engaged through a
platform (e.g., direct freelance work), it's uncertain whether they would
still qualify under this definition, potentially leaving a large segment of
gig workers without coverage.
For Example, A freelance web designer who works independently with clients
may fall under the gig worker category but not qualify for benefits if they
are not working through a platform like Fiverr or Upwork. Without platform
involvement, such workers may miss out on benefits that the Code aims to
provide, such as healthcare or old-age pensions, despite working in a similarly
precarious situation as platform workers.[15] A report by The Observer Research
Foundation[16] argues that, without a standardized approach, many gig workers
may fall through the cracks. The report states, "The lack of clear guidelines on
hourly rates and the exclusion of platform workers from minimum wage laws leaves
millions of gig workers vulnerable to exploitation."
Looking Forward: Needed Legal Reforms
The Social Security Scheme for Gig Workers in India, as outlined in the Code on
Social Security, 2020, aims to provide benefits such as health insurance,
accident coverage, and old-age pensions. However, its full implementation and
calculation remain subject to specific government regulations, which need to be
carefully developed. For India's gig economy to be both fair and sustainable,
some reforms are essential[17]:
- Eligibility and Contributions
Gig workers, including platform workers (Uber, Swiggy) and independent contractors (freelancers, delivery personnel), would be eligible for the scheme. Gig workers who are working outside traditional employer-employee relationships will be enrolled and registered. The scheme could follow a shared contribution model, where both the platform companies (e.g., Uber, Zomato) and the workers contribute to the social security fund. For example, Uber could contribute a percentage of the fare from each ride (e.g., 2%) to the fund, while the worker might contribute a small portion of their earnings (e.g., 1-2%). The government could also contribute based on tax revenues or special funds allocated for gig workers.
- Calculation of Benefits
The scheme could use gig workers' monthly earnings or annual income to calculate the amount they should contribute to the scheme and the benefits they are eligible for. If a worker earns ₹20,000 per month, they may contribute a percentage (e.g., 1-2%) toward the scheme, which would then be matched by the platform and the government. Social security benefits like pensions and health insurance could be accrued based on monthly earnings. For example, if a worker contributes ₹200 per month to the pension fund, they could receive a pension based on this contribution once they retire. Similarly, Gig workers' health insurance premiums could be tied to their earnings. The more a worker earns, the higher their premium contribution, ensuring that high-earning workers have better coverage.
- Challenges in Implementation and Practical Limitations
- Tracking Earnings: Since gig workers often have variable incomes, calculating consistent contributions can be complex. Platforms may need to implement systems to track earnings in real time, which could add administrative costs.
- Voluntary Participation for Self-employed Workers: Self-employed gig workers (e.g., freelance web developers, independent contractors) who do not work through platforms may need to voluntarily opt into the scheme, complicating enrollment.
- Adjustment of Contribution Rates: Over time, the government can adjust contribution rates, premiums, and the types of benefits provided to ensure the scheme remains financially sustainable and addresses the evolving needs of gig workers. The government may need to establish data-sharing frameworks between platforms and regulatory bodies to ensure fair and transparent distribution of funds.
These steps would help ensure gig workers are included in the social security
framework, providing them with financial safety nets similar to those available
to formal sector employees.
As India's economy adapts to the changing workforce, legal reforms can help
ensure that gig workers aren't left without fair wages and social protection.
The current legal framework is a step in the right direction, but "gig gaps"
remain. Recognizing gig workers and ensuring they are protected under labor laws
isn't just a good idea-it's essential for a thriving and fair economy. These
workers are the backbone of a vast array of services, from ride-hailing to food
delivery, but they often face precarious conditions without the security of
traditional employment benefits. As the gig economy booms, it's crucial to
address the gaps in labor protections, including minimum wage laws and social
security benefits, which would directly impact workers' financial stability.
Without a comprehensive framework[21], gig workers may continue to fall through
the cracks, leading to widespread exploitation (ILO, 2021). Implementing these
protections would not only elevate the conditions for gig workers but also
foster a more equitable economic ecosystem that benefits both workers and
employers.[22] After all, as the Observer Research Foundation (2021) emphasizes,
a standardized approach is key to ensuring gig workers receive fair treatment
across
End Notes:
- Ministry of Labour and Employment, Government of India. (2020). Report on the impact of the gig economy on labor laws. labour.gov.in
- Nair, S., & Chattopadhyay, S. (2021). Legal protections and social security for gig workers in India: A comparative study. Journal of Indian Law and Society. jils.co.in
- https://www.bcg.com
- https://www.businessinsider.in/business/news/zomato-swiggy-ola-uber-app-gig-workers-move-supreme-court/articleshow/86420264.cms
- Ministry of Labour and Employment, Government of India. The Minimum Wages Act, 1948. labour.gov.in
- Ministry of Labour and Employment, Government of India. The Payment of Wages Act, 1936. labour.gov.in
- https://www.businessinsider.in/business/news/zomato-swiggy-ola-uber-app-gig-workers-move-supreme-court/articleshow/86420264.cms
- Uber BV v Aslam & Others [2021] UKSC 5
- https://labour.gov.in/sites/default/files/Code_on_Wages_2019.pdf
- Supra note 1
- Code on Social Security, 2020. Ministry of Labour and Employment. https://labour.gov.in/sites/default/files/Code_on_Social_Security_2020.pdf
- Mitra, S. (2021). Social security for gig workers: Challenges and opportunities. Labour Studies Journal. jstor.org/journal/labstudies
- Section 2(35) of the Code on Social Security, 2020
- Supra note 2
- Subramanian, R. (2020). Labor reforms and the gig economy: A path forward. Economic and Political Weekly. epw.in
- Observer Research Foundation. (2021). The Gig Economy and the Law: Protecting the Workers. The Observer Research Foundation. orfonline.org
- Code on Social Security, 2020 (Section 109): Introduces provisions for social security for gig and platform workers.
- Social Protection for Gig and Platform Workers. ilo.org/global/topics/employment-promotion/platform-economy/lang–en/index.htm
- Ibid
- Supra note 2
- Ibid
- Ghosh, J. (2021). Labour law and the gig economy in India: Perspectives from the Global South. journals.sagepub.com/home/sae
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