Financial institutions play a crucial role in the development of countries and
the pursuit of sustainable goals. However, greenwashing, the deceptive portrayal
of environmental practices, undermines sustainability efforts. Despite limited
research on greenwashing in financial services, its implications for
researchers, practitioners, and policymakers are significant.
Understanding and
mitigating greenwashing can enhance customer trust, attract more clients, and
promote sustainability. In emerging markets and developing economies, green
finance can drive sustainable development by incentivizing responsible
investments that reduce carbon emissions and enhance resilience to climate
risks. This research sheds light on structural weaknesses in decision-making
processes, highlighting the importance of long-term investment in environmental
sustainability.
It suggests that the primary reason behind greenwashing in these
regions is not an inherent disregard for the environment but rather a
structurally weakened decision-making process. Green finance and
climate-sensitive investments can act as catalysts for sustainable development
by driving additional incentives, making responsible investments more desirable
for private and institutional investors.
This can lead to increased lending
against projects that promote carbon reduction, resource productivity, and
resilience against climate-related transition risks faced by private
enterprises. The findings of this research are crucial for devising strategies
to combat greenwashing and foster sustainable practices in financial
institutions.
Introduction
The increasing environmental concerns of people worldwide about the pollution
level and the state of the planet are having different impacts on economic
behaviour. Thus, marketing has various perspectives, so this environment
provides marketing opportunities for an ecological product. People may have
factors other than personal incomes to be concerned with regarding the effect of
interest in the environment.
If awareness of, or concern about, sustainability
could affect sustainable people's satisfaction with their lives without
increases in real income.[1] Then, it seems plausible that such awareness or
concern could lead to changes in demand. The firms adopt marketing strategies to
meet the consumers' current and changing needs may aim to care about not only
the product features but also a concern by winning people's satisfaction.
The relationship between consumers and companies can significantly influence and
be influenced by environmental concerns. As individuals become more aware and
knowledgeable about the impact of products on the environment, they are more
likely to seek out eco-friendly options.[2] This increased demand for
sustainable products has created a unique opportunity for businesses to adapt
their marketing strategies to align with these preferences.
By prioritising
sustainable practices and emphasising environmental responsibility, companies
can appeal to a growing demographic of environmentally conscious consumers. In
addition to consumer demand, there is an increasing focus on corporate social
responsibility and environmentally friendly practices.[3] Companies are
recognising the importance of demonstrating a commitment to sustainability, not
only for the benefit of the planet but also to align with public sentiment. As a
result, marketing efforts are shifting to emphasise eco-friendly attributes and
promote products and services designed to minimise environmental impact.[4]
Furthermore, sustainable marketing goes beyond promoting specific green products
and extends to a company's overall values and practices. Consumers are
increasingly seeking brands embodying environmental consciousness and
contributing to positive change.[5] Therefore, marketing strategies are evolving
to encompass a holistic approach to communicating an organisation's dedication
to sustainability at every level.[6]
Ultimately, the evolving landscape of
environmental concerns and the growing importance of sustainability present new
opportunities for marketing.[7] By embracing and integrating ecological
principles into their strategies, businesses can meet consumers' changing needs
and contribute to a more sustainable and environmentally responsible future.[8]
The ultimate aim of the firms in the market today is to achieve sustainability,
for they understand that if they are not sustainable, they must find an exit
from the market. The concept of sustainable development relies on a balance
between the corporate profit-making.
Can we do the same until such resources
exist?[9] This realisation has made customers, who are more concerned about the
environment, subject to certain environmental factors around them. The present
study proposes a comprehensive investigation in this area by attempting to
evaluate the perceptions of consumers in India about green marketing, corporate
environmentalism, and consumers perceptions of financial institutions.[10]
The key reason why firms strive for sustainability is because it is crucial for
their long-term survival and success in the market. Sustainable development is
the foundation for any business looking to thrive in the long run. Additionally,
the consumers' ever-growing redness and concern for environmental issues
significantly impacted their preferences and choices regarding products and
services.[11] As a result, understanding the perceptions and attitudes of
consumers towards green marketing and corporate environmental practices is of
utmost importance for businesses.
Furthermore, the study also aims to explore
how consumers perceive financial institutions' environmental initiatives and
practices.[12] This holistic approach will effectively provide valuable insights
into the overall impact and effectiveness of green marketing and corporate
environmentalism in India.
Background of Greenwashing in Financial Institutions
Increased globalisation and industrialisation have led to an increase in
greenhouse gas emissions and caused climate change impact. The increased focus
on climate change is leading to an expectation that financial institutions
disclose their environmental footprint and actions to reduce their ecological
impact.[13] However, financial institutions must often disclose adequate
information about their actions and environmental footprint or provide
conflicting or misleading information.
This is a classic case of greenwashing -
providing the information on the actions and the ecological footprint to be
misleading. In the current study, an attempt has been made to survey the
published CSR reports of different banks and financial institutions in India to
find out the prevalence of greenwashing in the form of underreporting.[14]
The information collected from the annual reports of various financial
institutions has been directly used, and the inconsistencies have been
elaborately discussed. The results indicate that underreporting of environmental
information is happening since banks and other financial institutions are at an
early stage in disclosing such information. This leads to the idea that
financial institutions should be educated and motivated to disclose more
environmental information if greenwashing in the form of underreporting is to be
avoided.[15]
The financial industry must prioritise transparency and hold
accountability regarding environmental reporting, as this will benefit the
institutions themselves and contribute to the greater effort of addressing
environmental concerns globally. By incorporating more comprehensive
environmental reporting practices, financial institutions can better serve as
stewards of sustainability and ensure that their actions align with the
principles of environmental responsibility.[16]
This shift towards greater
transparency will not only help address the issue of underreporting but also
enhance the overall credibility and trustworthiness of financial institutions in
the eyes of the public and other stakeholders. Accurate and thorough
environmental reporting is more critical than ever, and financial institutions
need to adopt a proactive stance in tackling this urgent issue.
Understanding Greenwashing
Consumers' tendency to take up environmentally responsible conclusions about the
company, whether or not they possess appropriate information due to the
insolvency of ecological researchers, proves the advantages of delivering
superficial signals. Indications may involve awards, sponsorships,
environment-friendly promotions, environmentally-friendly advertising, and
public statements about environmental behaviour. Not all firms, however, exhibit
at least one form of green public relations practice, pushing to increase the
power of the firm's position.
Advertising and public relations concentrate on
promoting only the communications mode, while there's no positive impact on the
consumer's attitude about the company's environmental behaviour.[17] When
consumers see eco-friendly branding as a deceptive tactic designed to optimise
corporate results and to differentiate the green market, greenwashing messages
are hazardous. Consumers can detect greenwashing through in-depth research and
analysis of a company's environmental practices, ultimately leading to an
informed and responsible decision-making process that supports truly
environmentally friendly companies.
With the increasing positive connection between environmentally friendly
activities and a stronger market position, it is becoming essential for all
companies to portray these favourable characteristics by implementing extensive
green marketing. We demonstrate our customer focus by emphasising our high
environmental responsibility and superiority over our competitors.
Our company
holds a highly esteemed reputation in society, adhering to all legal and
ecological requirements and engaging in environmentally friendly initiatives. Greenwashing is the term used to exaggerate a company's environmentally friendly
behaviour.[18] These efforts mislead customers into believing that the company
is acting ecologically friendly.
Definition and Concept of Greenwashing
The term "greenwashing" was first coined by New York environmentalist Jay
Westervald in a 1986 essay regarding hoteliers' practice of placing placards in
each room promoting the reuse of towels. It is akin to whitewashing, but where
the positive connotation is from the colour green[19].
Ironically, it uses the
notion of "green" as being Earth-friendly. Greenwashing by financial companies
is the art of boasting that the company is eco-friendly when, in reality, it is
nothing. These companies want to give the impression that they are concerned
about the planet and the sustainability of the Earth's natural resources. The
companies try to imply that the things that are harmful to the environment are
not.
Furthermore, the companies working against the environment are portrayed as acts
of protecting the environment. Greenwashing is a deceptive marketing strategy
companies use to convey an environmentally responsible image not backed up by
their actions or company policies.[20] Essentially, it involves disseminating
misleading information that suggests a company's products, aims, or policies are
environmentally friendly.
This practice has become more prevalent as consumers
become increasingly eco-conscious and seek products and companies that align
with their values. As a result, it has become more critical for brands to appear
green, even if it means stretching the truth or misrepresenting their actual
environmental impact.[21]
Greenwashing can take many forms, including making
unsubstantiated claims about the eco-friendliness of products, exaggerating the
positive effects of a company's environmental efforts, or using misleading
imagery that implies a stronger commitment to sustainability than is accurate.
Companies may even go as far as creating fictitious green initiatives or
certifications to deceive consumers. Ultimately, greenwashing undermines the
efforts of genuinely environmentally responsible companies by eroding consumer
trust and creating confusion about what it means to be truly sustainable.
Consumers must remain vigilant and critically assess the environmental claims
made by companies to ensure that they are making informed choices and supporting
businesses that are genuinely committed to protecting the planet.[22]
Summon all the collective efforts of the company to contribute to the betterment
of the planet, demonstrating their genuine concern for the environment. However,
amidst these efforts, the actual environmental hazards of the current
circumstances speak volumes, far louder than their marketing claims. Companies
engaging in such "green" practices deceive consumers, industries, investors, and
shareholders and threaten the development of authentic, sustainable markets,
including the individuals some investors aim to engage.
Greenwashing is
essentially the utilisation of images, language, and symbols that imply that
companies offer quick solutions to the planet's escalating environmental
problems. Those who fall for this marketing ploy will be misled.[23] This
phenomenon has serious ramifications for all industries involved in
environmental sustainability, particularly the financial sector. Greenwashing
has become a strategy to gain an advantage in an intensely competitive industry.
Financial Institutions in India: Current Practices
The NVGs received an endorsement and go-ahead from India Inc. in 2012 when the
Securities and Exchange Board of India (SEBI) mandated that its top 100 listed
entities include business responsibility reports (as a part of the annual
reports in their informal notes). These entities had to disclose information per
the nine principles outlined in the NVGs. Since 2012, this mechanism has
extended even to other listed entities.
It is also interesting to note that the
Reserve Bank of India has also started to tighten the noose on Banks by issuing
various guidelines (since 2011) on how the institution has to scrutinise the
compliance of the corporations seeking to raise funds in response to specific
investment guidelines and policies.[24]
However, these agencies still
concentrate on process over the outcome, which historically is natural and in
line with the overall regulatory philosophy of the organisation. This, in turn,
makes the BRR masking and reporting highly susceptible to greenwashing.
Effective reporting and compliance have become focal points for many
organisations seeking to align with these policies and regulations in recent
years.
Consequently, there has been a growing recognition of the need for transparency
and accountability in business practices, with increased scrutiny placed on
ensuring that ethical and responsible conduct is at the forefront of all
corporate operations and decision-making.
This shift towards a greater
sustainable and socially responsible approach within the corporate world
reflects a broader environmental and social responsibility trend. It highlights
regulators' increasing role in shaping businesses' accountable and ethical behaviour. As such, implementing the NVGs has not only had a significant impact
on the corporate reporting landscape in India, but also catalyzes promoting more
sustainable and responsible business practices across the country.
As previously mentioned, multiple regulatory bodies within the Ministry of
Finance and the Ministry of Corporate Affairs oversee environmental and social
risks. This oversight results from the National Voluntary Guidelines on Social,
Environmental, and Economic Responsibilities of Business (the NVGs), initially
published in 2011 and later rebranded as the National Guidelines on Responsible
Business Conduct in 2018. The NVGs offered businesses guiding principles on
incorporating social, environmental, and governance issues into their business
practices.[25]
These guidelines are aimed at promoting responsible behaviour and
sustainable business practices. These guidelines offer a framework for
businesses to implement positive social, environmental, and governance policies
that enhance stakeholder interests and contribute to the sustainable development
goals. The Ministry of Finance and the Ministry of Corporate Affairs play a
critical role in overseeing compliance and enforcement of these guidelines to
ensure that businesses flourish in a socially and environmentally responsible
manner.
Doing so contributes to the overall well-being of society and the
environment, cultivating greater accountability and transparency within the
business community. By effectively implementing these guidelines, businesses can
mitigate potential risks and create long-term value for stakeholders
involved.[26] Therefore, companies must align their operations with these
guidelines and prioritise responsible behavior and sustainable business
practices to contribute to the larger visionary goal of sustainable development.
Overview of financial institutions in India
With the liberalisation policies of the 1990s, service-oriented models have
given impetus to business strategy models, which have converged and have aligned
themselves to the sustainable grounds mode or CSR practices. This shift towards
more sustainable and responsible business practices has become increasingly
important in today's global economy, as companies recognise the need to focus on
profitability and their impact on the environment and society.[27]
This has led
to a greater emphasis on corporate social responsibility (CSR) and the necessity
of sustainable development as businesses strive to create long-term value for
all stakeholders, including employees, customers, and the communities in which
they operate. In this way, companies are not only seeking financial success but
also seeking to make a positive difference in the world.
Primary and foremost is the pivotal role that banks and non-banks play due to
the extensive range of customer segments they serve. India, being the hub of the
largest number of unbanked populations worldwide, provides an important setting
for assessing the significant impact of these policies. The banks and non-banks
have already established a direct as well as indirect impact on the
sustainability of business activities over the years. Additionally, they serve
as intermediaries through which the government channels its corporate social
responsibility (CSR) initiatives.
This underscores the crucial role that both
banks and non-banks play in the economic and social development of India. It is
vital to recognize the multifaceted nature of financial services. Banks and
non-banks cater to diverse segments, including urban and rural areas, large
corporations, small and medium enterprises, and individual customers. Their
ability to reach and serve a wide spectrum of clients makes them enablers of
economic growth and financial inclusion.
Moreover, the emerging adoption of digital payment methods and online banking
services has expanded their outreach. This shift towards digitalization has
allowed banks and non-banks to streamline processes and reduce operational
costs, ultimately improving access to financial services for previously
underserved populations. As such, their role in driving financial inclusion and
reducing the inequality gap cannot be overstated. Furthermore, the partnership
between banks and non-banks, such as microfinance institutions and payment
banks, has been instrumental in extending financial services to marginalized
communities.
By leveraging technology and innovation, they have overcome
traditional financial barriers.[28] The impact of their collaborative efforts is
palpable in the improved livelihoods and economic resilience of those previously
excluded from the formal banking systems. In conclusion, the significance of
banks and non-banks in India's economic and social development cannot be
emphasized enough. Their ability to reach diverse customer segments, drive
digital transformation, and foster inclusive growth is indispensable for the
sustainable progress of the nation as a whole.
The financial sector in India is extremely diverse, as it consists of various
institutions such as cooperative banks, regional rural banks (RRBs), private
sector banks, and public sector banks (PSBs). In addition, there are also mutual
funds, non-banking financial companies (NBFCs), stock exchanges, insurance
companies, and pension funds.
These institutions are regulated and supervised by
entities such as the Reserve Bank of India (RBI), Securities and Exchange Board
of India (SEBI), Insurance Regulatory and Development Authority of India (IRDAI),
Pension Fund Regulatory and Development Authority of India (PFRDA), and the
National Bank for Agriculture and Rural Development (NABARD). This financial
sector plays a vital role in the Indian economy, helping to mobilise savings and
channel them into productive investment opportunities. It also provides various
financial products and services to cater the diverse needs of individuals,
businesses, and government entities. The presence of traditional and modern
financial institutions enables a wide range of financial services to be
available in the country, contributing to the overall growth and development of
the economy.
The financial sector in India has witnessed significant reforms and
advancements in recent years aimed at enhancing financial inclusion, promoting
digital finance, and strengthening the regulatory framework to improve
transparency and stability in the financial system. These efforts have
contributed to expanding access to financial services, reduce reliance on
cash-based transactions, and increase the financial sector's efficiency and
resilience to various economic challenges and uncertainties. The regulatory
authorities and policymakers continue to work towards further strengthening the
financial sector, fostering innovation, and aligning with international best
practices to ensure a sustainable and inclusive financial ecosystem in India.
Challenges of Greenwashing in Indian Financial Institutions
The concept of greenwashing, also known as green sheen, refers to the
dissemination of seeming information that is intended to create a positive
public image for an institution, company, or organization, to counteract a
significantly older negative image or widely held marketplace belief about a
product, company, or other organization.
Greenwashing can convey a false and
illusory image of what a financial institution can do. It undermines the
credibility of the entire financial industry; maintaining trust in banks is a
precondition for banking stability. Greenwashing is notoriously difficult to
observe, as it is essentially the way of not doing it.[29] The Indian banks and
financial institutions, such as securities services and private equity, face
particular challenges in answering their clients' eviction wedges. They invest
significantly in those sectors most affected by climate issues, on behalf of
their clients, and therefore they face risks of being accused of greenwashing.
This has increased scrutiny of these institutions and their actions to address
climate issues. These organizations must develop and implement clear and
transparent policies to demonstrate their commitment to sustainability and
environmental responsibility.[30] The banking industry must understand the
importance of transparency in addressing climate issues.
Ecological
responsibility should be at the forefront of their operations and business
strategies. This will strengthen trust with customers and investors and
contribute to long-term financial security and success. Promoting ethical and
sustainable banking practices is essential for the overall health and stability
of the financial industry. Hence, banks and financial institutions must operate
aptly consistent with environmental and social responsibility.
This can be
achieved through stringent policies and transparent communication with
stakeholders. The future of banking hinges on its ability to proactively address
climate issues and demonstrate true commitment to sustainability.[31] Therefore,
banks must embrace these challenges and lead the way in promoting a green and
ethical financial ecosystem.
Moreover, it should be noted that the inappropriate designations and criteria
currently in place must provide a real solution to the overall ethic of
financial institutions. This is true for banking regulation tools, such as
minimum capital requirements, and financial authorities, like regulatory
reporting. Additionally, market solutions, such as rating agencies' environment
or pension funds, do not play a significant role in the risk of being accused of
greenwashing.
Finally, the approach implemented by the financial sector,
particularly through responsible investment charters, is characterized employing
specifications, then the determination "good citizen". However, these codes of
conduct seem to react to the demands of society and act as antidotes to the
accusations pointed at them.[32]
Moreover, many believe these financial
institutions are attempting to cover up their questionable activities by
implementing these charters and codes of conduct. Therefore, the actions taken
by these institutions may be aimed at improving their public image rather than
taking meaningful steps towards ethical and sustainable operations. Ultimately,
it remains a concern for the general public and stakeholders whether these
measures reflect genuine efforts towards responsible financial practices or are
simply superficial and designed to appease public opinion.
Regulatory gaps and loopholes
India has yet to implement effective consumer protection regulations. The
absence of such regulation has led to consumers relying on the Code of Ethics
for Business (given by the Indian Financial Regulatory Authority) to some
extent. IRDA and SEBI also ban companies for making false claims, but
enforcement of bans is flexible. The Non-Bank Financial Institutions Act and the
Chit Funds Act have violations as criminal offenses.
However, many companies
escape punishment as enforcement could be better in India.[33] The penalty for a
false claim is not harsh enough. Companies use it as a marketing budget while
running their business, which may not work in countries like the United States.
Companies in developed countries do not hesitate to penalize violators. IRDACODE,
2002 includes the clause 'under duty not to expose clients to undue risk,'
however, it is currently meant in terms of financial risk. It must be stressed
that such financial risks are intrinsic to the insurance activity because the
service sold is a risk transfer service.[34]
Hazardous financial products are
those like Lehman Brothers Principal Protected Note, which claims "guaranteed
returns" that are not truthful. Even if the promised returns are paid on wrong
grounds, life insurance is unlikely to cause systemic risk. It is essential to
establish consumer protection regulations in India to ensure the fair treatment
of consumers and integrity in business transactions. The lack of strict
enforcement and penalties for deceptive practices has created an environment
where companies can take advantage of consumers without facing significant
consequences.
This erodes trust in the marketplace and exposes individuals and
businesses to unnecessary risks. In developed countries, there are clear
repercussions for companies that engage in deceptive practices. India should
strive to adopt similar standards to create a level playing field for all
stakeholders. By prioritizing consumer protection and ethical business
practices, India can foster a healthier and more sustainable economy for the
long term.
Impact of Greenwashing on Stakeholders
It needs to be understood that misreporting does entail societal costs. More
specifically, it can result in external costs to various stakeholders such as
banks, creditors, higher authorities, suppliers, workers, and the economy as a
whole. Thus, greenwashing is not necessarily cost-neutral.
The banking
authorities incur costs from preparedness and the undertaking of bank
examinations, audits, and supervision. Banks can spend institutional resources
having expertly formulated sustainability reports checked by technical entities
and may incur costs addressing any alleged shortcomings in social or
environmental responsibilities related to sustainable lending or equity
investment activities.
Creditors can lose or tie up funds, especially in
countries with strong governance rules where low administrative costs can
dominate the competition for financial customers. Employees, workers, and
society may perceive the value of the organization's overall sustainability
being eroded by enterprises that engage in greenwashing.
Companies also face a higher cost of capital associated with extra-secondary
market trading of stock and loans. On this footing, the attention of the banking
industry and society must be drawn to the fact that the accounts of financial
institutions create informational benefits for society.[35] In alignment with
information and accountability theory, such benefits are grounded in a
critically defined management role. Are customers aware of this, and are they
setting social conditions?
The perspective of academia and banks in exploring
financial institutions' broadly defined social performance should be founded on
accountability and symmetric information principles. The following are relevant
and reputable sources of information that expand further on this topic.
Profitable innovation at lower economic costs and sustainability leads to better
business opportunities. Review and disseminate essential information from the
company's periodic disclosures. Marketing trends and observations to monitor the
marketing of the company's products and services.
Customers
A survey conducted by Assocham and Harit Dharaa Research Development and
Education Foundation in six major cities-Delhi, Mumbai, Kolkata, Chennai,
Bangalore, and Ahmedabad-shows that up to 70% of consumers are not interested in
the branded products which claim to be more eco-friendly than others. The survey
also found that 90% of customers are willing to pay even 10% additional cost for
the products, provided they come to know the product is eco-friendly.
Research
conducted in Sweden proved that customers are always ready to buy green products
if given enough information.[36] This study reinforces the importance of
providing customers with clear, detailed information about the eco-friendliness
of products to drive purchasing behaviour. It also highlights the potential for
increased revenue from eco-friendly products, given the consumer willingness to
pay more for sustainable options.
With strong evidence supporting the demand for
eco-friendly products, businesses should prioritise transparency and education
in their marketing and product development efforts. This approach can meet
consumer demand and drive positive environmental impact through responsible
purchasing decisions.
Another recent survey found that approximately 80% of customers are willing to
identify with the values of the product and are influenced by these issues
during the purchasing process. During a downturn, customers tend to be sensitive
to prices. However, it remains a fact that certain customers are willing to pay
slightly higher prices for environmentally friendly products than
non-eco-friendly ones.
The maximum price a customer is inclined to pay depends
not only on the household but also on how the marketing of green products is
communicated to that household. When customers feel a deep connection to the
environmental values of the brand, they are more likely to voluntarily allocate
a larger portion of their income to eco-friendly products.[37]
Consumers'
commitment to sustainability has caused a shift in the way companies advertise
and sell their environmentally friendly products. Therefore, understanding and
effectively communicating these values to customers is becoming increasingly
important in today's market. With the appropriate marketing approach, businesses
can effectively cater to customers willing to invest in products that align with
their values. Companies that prioritize eco-friendly values and effectively
convey them to their customers are seeing a significant increase in sales.
This
means businesses must focus on the quality of their environmentally friendly
products and how they present and discuss their environmental initiatives and
commitments. Furthermore, companies prioritising sustainability are seen as
leaders in industry, giving them a competitive edge and enhancing their brand
image. As a result, it is clear that understanding and effectively communicating
environmental values to customers is crucial for the success of businesses in
the modern market.[38]
Addressing Greenwashing: Best Practices and Strategies
To address greenwashing and signpost the different shades of sustainable finance
products, the first and most fundamental requirement is to establish a common
understanding and articulation of what is meant by each sustainable finance
idea. Next, expectations about and communication around these ideas should be
credible. This is particularly challenging because it is difficult to agree on
the relative environmental friendliness of different financing instruments.
We
need to leverage information technology to ensure transparency and
accountability. Rating and labelling of opportunities, products, and services
are important as these would substantially contribute to disaggregating
sustainable finance ideas. Separate policies and other incentives should be
implemented to develop these important elements underlying the quality of
sustainable finance.[39]
Governments should put basic disclosure requirements in
place, which require financial institutions to disclose a minimum set of
indicators related to each sustainable finance idea. To keep pace with evolving
measurement methodologies and practices, financial institutions should provide
for reviews of the quality of their reporting, possibly by independent panels.
Disclosure requirements should be distinct from more detailed sustainability
reports.[40]
Due to the lack of ESG and impact investment performance indicators, financial
institutions should develop and measure progress against their own performance
standards. This would require a minimum degree of standardization. The outside
world including investors and potential clients should view these efforts as
enhancing the credibility and competitive advantages of institutions offering
sustainable finance, rather than as a burden.[41]
These investments add value,
which should be reflected in market valuation, attracting new capital and
potentially increasing returns. This externality applies to financial market
products that capture social and environmental benefits, characterized by high
variability in creating such value.
Regulatory interventions
The Listing Obligation and Disclosure Requirements Regulations, 2015 (LODR) is
the latest series that have provisionally initiated corporate environmental
disclosures in India. The process of corporate environmental disclosure mandates
listed entities to have a specific board-level committee and a report comprising
five aspects. It has primarily focused on reporting principles of polluter-pay,
precautionary, public trusteeship, and the sustainable development principle.
The report is required as approved or prescribed, or directed by the CG and is
made available for public access on the company's official website.
The circular issued by SEBI outlines a gradual and comprehensive method to
encompass all-encompassing ESG/Sustainability criteria and promote ESG/Sustainability
ratings for a publicly traded company. While the guidelines represent a
substantial and commendable move by SEBI and are generally well-outlined, they
lack the essential level of detail, inclusiveness, consistency, and clear
transparency in any disclosures.
With the increasing focus on ESG/Sustainability factors, SEBI must refine and
expand the guidelines further to ensure a robust and comprehensive framework for
ESG/Sustainability reporting and ratings in the Indian market.[42] As the
capital market regulator, SEBI aims to foster fair and efficient markets,
thereby facilitating the growth and development of the Indian economy.
Therefore, SEBI must provide a structured and well-defined approach to ESG/Sustainability
reporting and ratings, which can be achieved by incorporating industry best
practices, international standards, and stakeholder engagement. This will
further enhance the credibility, comparability, and reliability of ESG/Sustainability
disclosures, ultimately promoting investor confidence and driving sustainable
and responsible business practices.
In India, the SEBI IFA guidelines were issued after the recommendations of the
Expert Committee mandated the sustainability reporting of listed entities. The
guidelines are the first significant attempts in Indian capital markets to
articulate a credible ownership culture and could be improved and applied to a
broader spectrum of companies.
Listed entities must adhere to these guidelines to ensure transparency and
accountability in their operations. By expanding the scope of these guidelines
to encompass a broader range of companies, SEBI aims to foster sustainable and
responsible business practices across the corporate landscape. This move is a
concrete positive step towards building a much more ethical and sustainable
business environment in India.[43]
The expansion and application of these SEBI IFA guidelines are seen as a
critical component in the larger push towards sustainable and responsible
corporate practices. Companies must embrace these guidelines, as they provide a
framework for integrating sustainability into their overall business strategy.
This will enhance their competitiveness in market and contribute to the
long-term sustainability of the Indian economy.
Furthermore, the adoption of these guidelines by a wider range of companies will
bring about a transformation in India's corporate landscape. It will encourage
greater accountability and transparency in business operations, leading to more
informed decision-making by stakeholders. This, in turn, will create a more
favourable environment for sustainable and responsible business practices to
thrive, ultimately benefiting the Indian economy and society at large. The SEBI
IFA guidelines, therefore, play a crucial role in shaping the future of business
in India, paving the way for a more ethical and sustainable corporate ecosystem.
The misleading promotion of green initiatives for financial gain, known as
greenwashing, continues to be a significant issue affecting the financial sector
and the environment. This problem has gained global attention and led to various
attempts to regulate sustainable finance through voluntary actions or formal
laws and standards. However, the wide disparity in global regulations
underscores the need for a cohesive approach to sustainable finance and a
comprehensive regulatory framework in India.
As businesses and consumers prioritize sustainability, countries must
collaborate to establish consistent and enforceable guidelines for credible and
effective green finance initiatives. Creating transparent and standardised
practices will enhance investor and consumer confidence and contribute to the
long-term protection of the environment. By adopting a unified and rigorous
approach to sustainable finance, India can enhance its reputation as a leader in
environmental responsibility and establish a more stable and resilient financial
system for the future.
The Role of Technology in Combating Greenwashing
Technology is essential for financial institutions to prevent greenwashing by
improving their ability to implement and enforce internal economic policies
related to lending, the environment, and social responsibility. By developing a
digitized system, banks can effectively address their customer base's supply,
company, and demand aspects and centralise knowledge across the organization
while maintaining local flexibility. This leads to better coordination of
cross-organizational business activities, ultimately ensuring that the financial
industry remains accountable and transparent in its efforts to encourage
environmental and social sustainability.
Utilizing technology also allows for more accurate data collection and analysis,
enhancing the ability to identify and address potential risks and opportunities
within the market.[44] With enhanced efficiency and accuracy in decision-making
processes, financial institutions can better allocate resources towards
sustainable initiatives and projects that align with their environmental and
social responsibility goals.
Additionally, technology facilitates greater outreach and engagement with
stakeholders, fostering a collaborative approach to addressing sustainability
challenges and promoting meaningful change within the industry and the
communities it serves. As technology advances fourfold, financial institutions
must adapt and leverage these developments to uphold their commitment to
environmental and social sustainability while maintaining trust and credibility
in the eyes of their stakeholders and the public.
The earlier part of the IT era, let us say the 1965-1985 period, was
characterized by the automation of existing business activities. Of course,
there were new application areas of IT - for instance, after the 1980s, thanks
to higher memory capacity and faster speed of computing, the focus gradually
shifted from transaction computing to decision support, to Executive Information
Systems (EIS) and Strategic Information Systems (SIS), etc.
But the main emphasis was initially on making existing activities more
efficient. This period marked a significant transition in the use of IT as it
paved the path for a new decade of technological advancement and innovation in
various fields. The integration of IT into businesses and organizations became
more prevalent, transforming how work was done and layed the foundation for the
digital revolution that would follow in the coming years. The 1965-1985 era
provided a crucial foundation for the future development of IT and its
widespread impact on society.
NSS 68th round data indicates that the availability and usage of technology are
widespread under SHG groups with a bank linkage and are predominantly financed
entirely by banks across the country. The NABARD official website data depicts
that at the end of 31 March 2019, there were 84.99 lakh SHGs with savings of Rs.
2,775 Crore, loan outstanding of Rs. 67,687 Crore. As the SHGs and JLGs are one
of the interventions of the RBI and NABARD for financing across the country and
operation is predominantly by banks through their linked branches; these
branches will have an intimacy with SHGs and JLGs.
Various data points can be designed to measure the performances of the bank
branches, covering public and private sector banks, which could improve over a
span of time, or help RBI accordingly take proper action, would have been very
useful.[45] With this data, for any participating bank, SHGs and JLGs will be
ITC ready, ports, and repository, which enhances transparency and
self-regulation among participating banks. With the rapid expansion of
technology in the financial sector, it is essential to adapt to digital
platforms like online banking and mobile applications to cater to the needs of
SHGs and JLGs.
Enhanced financial education can empower SHGs and JLGs to make informed
decisions, contributing to economic growth. By leveraging technology and best
practices, banks can provide these groups with affordable, convenient financial
services, fostering socio-economic empowerment and improving living standards.
This will also contribute to the government's goal of fostering financial
inclusion and reducing poverty nationwide.
The widespread availability and usage of technology among SHG groups with a bank
linkage are predominantly financed entirely by banks across the country, as
indicated by NSS 68th round data. The NABARD official website data depicts that
at the end of 31 March 2019, there were 84.99 lakh SHGs with savings of Rs.
2,775 Crore, and loans outstanding of Rs. 67,687 Crore. As the SHGs and JLGs are
one of the interventions of the RBI and NABARD for financing across the country
and operation is predominantly by banks through their linked branches, these
branches will have an intimacy with SHGs and JLGs.
Designing data points to measure the performance of public and private bank
branches can help the RBI take appropriate actions over time.[46] With this
data, SHGs and JLGs will be ITC-ready for any participating bank, as well as
ports and repositories, which enhances transparency and self-regulation among
participating banks.
With the rapid expansion of technology in the financial sector, it is essential
to adapt to digital platforms like online banking and mobile applications to
cater to the needs of SHGs and JLGs. Furthermore, an increased focus on
financial education and literacy programs can empower SHGs and JLGs to make more
informed financial decisions, ultimately contributing to the overall growth and
development of the economy.
By leveraging technology and adopting best practices in financial inclusion,
banks can ensure that SHGs and JLGs have access to affordable and convenient
financial services, leading to their socio-economic empowerment and improved
standard of living.[47] This will also contribute to the government's goal of
fostering financial inclusion and reducing poverty levels nationwide.
Use of blockchain and AI
The use of technology, which, at the bare minimum, makes use of the very latest
innovations in technology, should be a primary feature of a comprehensive
government-led technology initiative. This technology initiative will require
considerable investment, not only to develop solutions but also to police these
solutions.
The benefits delivered by the ability to comply transparently, accurately, and
quickly with vastly reduced regulatory costs will far outweigh any initial
investment in technology. Non-compliance in a highly regulated industry is
increasingly a cost that financial institutions cannot bear. Compliance costs
are skyrocketing due to the need to focus on creating new digital products, the
cost of ERP customisation and upgrades, and compliance checkup software.
The link between cost reduction and sustainability has never been as strong as
today. It is time for this trend to be recognised and confronted head-on.
Integrating technology into key business processes can offer massive benefits,
cutting costs and increasing efficiency. Implementing new and cutting-edge
technologies can streamline operations and reduce waste, contributing to
significant cost reduction and efficiency gains.[48] By leveraging the latest
innovations, financial institutions can better manage risk and compliance and
improve data security and customer service.
Emerging technologies like artificial intelligence and blockchain offer new
avenues for reducing costs, enhancing transparency, and ensuring regulatory
compliance. In addition, technology-driven solutions can drive sustainability
efforts by reducing environmental impact and improving resource management. The
benefits of embracing technology are clear, and the time to act is now.
The rapidly increasing data storage capabilities and new technologies like
blockchain and AI provide the perfect solution for AI applications in verifying
ESG (Environmental, Social, and Governance) disclosures. The all-pervasive use
of digital technology and growing data aggregation offer a new way to resolve
critical transparency problems. Blockchain is a platform that ensures
consistency in information disclosure.
AI could be the key to accessing blockchain information without trusting the
intermediary. Its potential application in addressing the mounting challenges of
climate change and sustainable development by technology stakeholders such as
Neeti Aayog and NASSCOM in India is particularly interesting.[49]
Blockchain technology and AI would ensure a secure, encrypted, and fully
auditable primary and secondary data trail. This would make it difficult for
financial institutions to manipulate, hide, or provide erroneous data on their
sustainability performance.
Integrating these technologies into ESG disclosures could significantly enhance
the accuracy, transparency, and reliability of information available to
stakeholders. This could lead to improved decision-making processes and greater
trust between investors, companies, and regulatory authorities. Using blockchain
and AI to verify ESG disclosures could simplify compliance and reporting
requirements for organisations, resulting in more efficient and cost-effective
operations.[50]
As these technologies continue to thrive, their potential to revolutionise ESG
reporting and sustainability practices becomes increasingly apparent,
emphasising the need for proactive adoption and integration into existing
systems and processes. The combination of blockchain and AI in the realm of ESG
disclosures represents a monumental opportunity to drive positive change in the
business landscape and beyond.
Conclusion, Future Outlook and Recommendations
In light of the ongoing climate change debates and the discussions forming
around the same and the international conventions and treaties being signed by
India that are binding on the country, it is necessary to start ascertaining the
section of financial institutions in questioning their practices in this
context.
There may be more of an outcry from environmentalists and the public if
financial institutions fall short of achieving the expectations that have been
set out the international community has set out already has guidelines for the
banking sector on environmental assessment. The regulatory body SEBI is also on
the job to set standards for responsible finance in India. In study, efforts
need to be made to put financial sector that is sensitive in all respects to the
environment.
The banking sector in India is at a nascent stage of implementing green efforts.
Indian banks are aware of the reputational risks of being identified as 'brown'
or non-environmentally-sensitive entities. Banks endeavour to implement best
practices in environmental exposure, and public sector banks are not far behind
in the process. However, in India, many financial institutions are still at an
elementary level and are essentially indulging in greenwashing in the name of
being green. As the understanding of the sector needs to be improved, we believe
that certain efforts must be made at the institutional and policy levels.
The banking sector in India must prioritise sustainability and environmental
responsibility by investing in green projects and adopting green financing
mechanisms. This can be achieved through collaboration with environmental
experts, policymakers, and international organisations to develop and implement
green banking practices that align with global standards.[51]
In addition, there is a need for greater transparency and accountability in
reporting environmental impact and progress towards green initiatives. Adopting
green banking will benefit the environment and strengthen the long-term success
and stability of the banking sector in India. By integrating green practices
into their operations, Indian banks can contribute to a sustainable and
resilient economy for future generations.
Financial institutions must take these issues seriously and integrate
environmental and social risk factors into their lending, investment and
insurance practices. This would involve conducting comprehensive environmental
and social due diligence on their clients, investments, and projects and
monitoring and reporting on environmental and social performance.
In addition, financial institutions could develop innovative financial products
and services that incorporate environmental and social factors into their
design, such as green bonds, sustainable and responsible investment funds, and
environmental and social impact assessments.
Furthermore, they could collaborate with relevant stakeholders to develop and
promote best practices for sustainable finance and engage with policymakers to
advocate for supportive regulatory frameworks. Ultimately, by embracing
responsible finance, financial institutions can play a crucial role in advancing
ecological and social sustainability in India. In doing so, they can be part of
the solution rather than the problem and contribute to a sustainable future for
all.
Potential trends and developments
Financial institutions' need for more profound and concrete sustainability
action continues to increase for various reasons. This section highlights
potential trends and developments that might be expected to impact financial
institutions related to the governance of their climate strategies and systemic
risks associated with their activities going forward. As the global economy is
becoming more interconnected and interdependent, financial institutions face a
growing need to address sustainability issues more comprehensively and
strategically.
This includes developing climate strategies that mitigate risks and create
long-term value for stakeholders. Moreover, as environmental, social, and
governance (ESG) considerations become increasingly important for investors,
financial institutions must adapt their approaches to ensure they remain
competitive in the market.
In addition, the ongoing shift towards a low-carbon economy and the growing
recognition of the systemic risks posed by climate change will require financial
institutions to re-evaluate potential risk management practices and incorporate
sustainability considerations into their overall governance frameworks. These
developments are expected to significantly impact how financial institutions
funcion and make decisions in the coming years. As such, financial institutions
must be proactive and innovative in their sustainability efforts to remain
resilient and prosperous in these emerging challenges.
This can involve seeking new opportunities for sustainable investments,
collaborating with other organisations on sustainable initiatives, and embracing
technology and innovation to drive positive environmental and social impact.
Additionally, financial institutions can strengthen their sustainability
commitment by engaging with stakeholders, including employees, customers, and
local communities, to ensure that their sustainability policies and practices
are aligned with needs and expectations of t broader society.
Ultimately, by taking a proactive and holistic approach to sustainability,
financial institutions can mitigate risks, improve their long-term performance
and contribute to a sustainable and globally inclusive economy.
Despite the increasing proactive interest in climate change by financial
institutions and the signatory base of various public statements on the issue,
the effects of national and international agreements and the increasing
associated obligations on financial institutions in raising the ambition of
their contribution towards green objectives are still insufficient.
Regulatory action is needed to catalyse more widespread, interactive, and fully
aspirational strategies and targets and robust risk management, investments, and
lending practices. It is essential to address the fact that financial
institutions can cause significant systemic risks that would, in effect, amplify
the costs of the transition to a low-carbon economy for investors, taxpayers,
and society.
Moreover, the further delay in facing our dependence on the stability and proper
functioning of the natural environment—and the urgent action needed to mitigate
climate change and minimize other environmental challenges—poses an ever greater
concern for our common future. Furthermore, financial institutions must take
immediate, proactive, and comprehensive steps to align their operations with
sustainability goals and to reduce their environmental impact.
Doing so, they can contribute positively to mitigate climate change and support
a more sustainable global economy for present and future generations. Failure to
do so could result in catastrophic consequences for the environment, global
economy, and humanity. Therefore, financial institutions must prioritise
environmentally responsible practices and incorporate them into their core
business strategies. The time for action is now, and the role of financial
institutions thereby in addressing climate change cannot be underestimated.
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