Photo Of Bathing Categorized As Explicit Child Abuse:
Neel Shukla a 24 year old computer engineer uploaded his photo to his Google
drive, one showed him bath when he was two years old. It was a picture that
turned sweet momories into bitter experience with google blocking his account.
The reason for blocking was the violation of Google's policy and need to be
censored.
The blocking of his account was like the loss of his identity most of his
communication through the internet. Shukla added he is unable to use any
personal and professional services like Google pay, drive ,docs ,mails and
unable to engage with clients and unable to function at the capacity required in
this cutthroat competitive market.
He requested Google's faceless grivance redressal to restore his account but it
vain . Then he approached to local police and department of science and
technology but as authority remained silent . He had no recourse judicial remedy
. He finally moved to Gujrat High court, his counsel Dipen Desai submitted the
plea and request urgency as he received a notice that all his data will be
deleted in April.
To protect his personal and professional information, he has sought quick
direction.
After the prilemnary hearing Justice VD Nanavati issued a notice to authorities
and Google and sought their reply by March 26 . With this plea Shukla has
challenged the:
- Department of Science and Technology
- Directorate General of Police
- State Cyber Crime Cell
- CID Crime Department
- Google India Private Limited
But most importantly the Artificial intelligence's limitations in dealing with
the issues that requires empathy and understanding and that is the main concern
of this case .
The initial content and scanning mechanism is done via AI program and not by
human , undoubtedly AI has enhanced efficiency and scalability in addressing
complaints but it would not able to deal with the issues that requires empathy
and nuanced judgement. Human intervention is essential for handling such issues
and ensuring fair and equitable outcomes.
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